How long does delivery take?
Once your order is confirmed, delivery usually takes 1 to 3 days within Baghdad and 2 to 5 days to other governorates. Staff confirm the order after checking product availability and explain the expected timing.
Frequently Asked Questions
Everything you need to know before ordering from Dar Al-Reem.
How much does delivery cost?
Delivery costs 5,000 IQD within Baghdad and 8,000 IQD to other Iraqi governorates, plus 5,000 IQD for each heavy item such as a PC case.
Can I return a product?
Yes. You can request a return within one month (30 days) of receiving your order. Staff review the order and product condition and explain the next steps; full details are in the Returns & Refund Policy.
Are all products original?
We focus on original parts from trusted sources. Review product and warranty details before ordering and keep your receipt; if it is lost, contact us with your order number to verify the purchase.
Do you provide full PC build service?
Yes. We provide PC assembly with compatible part selection and testing before delivery. In the PC Builder, all required components must be completed before adding the build to cart, while monitor and UPS are optional.
What payment options are available?
Cash on delivery is available in supported areas. Transfer options may also be arranged with the store team during order confirmation.
How does the points system work?
The cart shows the points you are expected to earn, calculated at roughly 1 point for every 100,000 IQD in product subtotal. After an eligible order is completed, points are added to your account and can later be used to redeem selected Points Shop products when your balance is sufficient.
When is my order confirmed?
Orders are confirmed after product availability, contact details, and delivery address are reviewed. If an item becomes unavailable, the team will contact you to confirm an alternative or adjust the order.
What does the warranty cover?
Warranty depends on the product and its conditions, and excludes misuse or faults caused by poor or unstable electricity. Keep your receipt; if it is lost, contact us with your order number to verify the purchase. These terms do not limit your rights under Iraqi law.
How can I contact support?
You can contact us through the phone number and social links in the footer, or by email at Dar_alreem@gmail.com.