How long does order preparation take?
Most orders in Baghdad are prepared within 24 hours after product availability is confirmed. Preparation and delivery time may vary by governorate, order size, and product type.
Frequently Asked Questions
Everything you need to know before ordering from Dar Al-Reem.
Are all products original?
Yes. We focus on original parts from trusted sources. Please review product and warranty details before ordering, and keep the purchase receipt because it is required for warranty claims.
Do you provide full PC build service?
Yes. We provide PC assembly with compatible part selection and testing before delivery. In the PC Builder, all required components must be completed before adding the build to cart, while monitor and UPS are optional.
What payment options are available?
Cash on delivery is available in supported areas. Transfer options may also be arranged with the store team during order confirmation.
How does the points system work?
The cart shows the points you are expected to earn, calculated at roughly 1 point for every 100,000 IQD in product subtotal. After an eligible order is completed, points are added to your account and can later be used to redeem selected Points Shop products when your balance is sufficient.
When is my order confirmed?
Orders are confirmed after product availability, contact details, and delivery address are reviewed. If an item becomes unavailable, the team will contact you to confirm an alternative or adjust the order.
What does the warranty cover?
Warranty depends on the product and its conditions. Warranty does not cover misuse or faults caused by poor or unstable electricity, and the right to claim warranty is void if the purchase receipt is lost.
How can I contact support?
You can contact us through the phone number and social links in the footer, or by email at Dar_alreem@gmail.com.